01.HEALTH INFRASTRUCTURES IN THE BALEARIC ISLANDS

The government of the Balearic Islands, via its microbiology department at the Son Espases referral hospital in Palma, is working on identifying, detecting and isolating new Sars-CoV-2 (COVID-19) variants and strains.

This research will undoubtedly help to contain the disease more effectively. Since the work began, significant breakthroughs have already been achieved as it is now possible to identify disease variants with precise data. The microbial genomics unit of the microbiological department of Son Espases university hospital acquired equipment to conduct this research a year ago. Since then, it has detected new COVID-19 variants, including the Brazilian (P1), the South African (B.1.525) and the New York (B.1.526) variants.

The hospital laboratory is one of only a few in Spain that has Thermo Fisher technology to conduct PCR analyses. This technology detects Sars-CoV-2 variants and strains that differ from the usual ones. Consequently, the Balearic Islands have a safer and more sophisticated sequencing procedure compared with other regions.

The Balearic Islands were one of the first Spanish regions where the Sars-CoV-2 variants were detected early.

02.HEALTH RESOURCES IN THE BALEARIC ISLANDS

The health service of the Balearic Islands has seven self-managed public hospitals and two hospitals integrated in the public network through a special agreement (Hospital San Juan de Dios and Hospital Cruz Roja, both in Palma).

These hospitals provide a comprehensive health service to patients needing urgent or specialised care by employing over 18,000 medical and non-medical professionals forming part of the hospital system. The Balearic hospitals have over 2,300 specialists, over 4,100 nurses and over 3,000 auxiliary nurses.

In total, the hospitals of the Balearic Islands have over 2,042 available beds, 66 operating theatres and 31 resuscitation rooms, 32 examination rooms and 110 emergency rooms.

These resources provide a daily service to over 1,300 emergencies on the four islands and an average of over 1,300 operations a week. The hospitals have an occupancy rate of 80%, with an average stay of 6.5 days and a mortality rate of 3.47%.

The health service also has an extensive network of health centres and basic health units to provide primary care via appointments with general practitioners, paediatric services, nursing services, home visits, care for chronic patients, health promotion and other services.

The Balearic Islands have 58 health centres throughout the region of the four islands; 34 provide a 24-hour emergency service and 104 are basic health units (smaller than health centres). Around 3,500 medical and non-medical professionals work in them, including 375 specialists and over 1,100 nurses.

03.COVID-19 INSURANCE

The government will provide all tourists arriving on the islands this summer with a repatriation or return to usual abode insurance policy, and an interpreting service.

The cost will be covered by the AETIB (Tourism Strategy Agency of the Balearic Islands) and it will cover national and international non-resident tourists staying in regulated accommodation in the region.


The insurance will become effective as soon as they register at the first establishment on any of the islands where they are staying and throughout their stay in the region.



Transport to place of residence after COVID-19
In the event of a positive COVID-19 test, the insurance will cover the visitor’s repatriation costs to their place of residence after the patient’s discharge or death.


Interpreter / call centre
Tourists will be provided with an interpreter for translation purposes either remotely or in person.
They will also have access to a call centre in at least three languages (Spanish, German and English) from 08.00 to 20.00.


Isolation hotels
Should any tourists visiting the Balearic Islands for a holiday this summer become infected, the government (as in 2020) has established a protocol to ensure their safety during their stay.

Only asymptomatic visitors or those with mild symptoms may stay in this accommodation.

If the visitor’s condition deteriorates (moderate symptoms), they will be taken to a medical centre immediately for treatment.

All these isolation hotels on the four islands have a protocol for dealing with these people.

This ensures public health is protected and prevents the spread of COVID-19.

This service will be free for users.

04.DESTINATION SECURITY

Work environment and services
The priority during the tourism revival process must be to protect the health of residents, particularly workers providing services to tourists.

Specifically, they have produced or updated several action guidelines encompassing all the sectors in the tourism value chain to prevent the spread of COVID-19 on the islands as far as possible:
Tourist accommodation (hotels)
Restaurants
Shops
Discretionary transport
Holiday rental

Protocol measures to prevent the disease include:
a) Training workers in COVID-19 safety protocols
b) Capacity control
c) Ventilation procedure in enclosed spaces (measurement of CO2; maintaining air quality with CO2 level below 800 ppm; ventilation systems; air purification)
d) Bubble groups at work so that the economic activity can continue if workers become infected
e) Encouraging remote working when the job conditions make this possible

These documents are agile, adapted and updated as the health situation unfolds and new scientific knowledge is acquired.

As a result, monitoring compliance with the health measures will be supplemented by inspection systems, support, information and advice provided by the government of the Balearic Islands for tourism sector activities, and new strategies will be defined based on experience, training on new risks and standardised criteria.

Safe workplaces

Besides complying with prevention measures, the Tourism Reopening Committee of the Balearic Islands has agreed to allow workers to be tested, in compliance with the health authority’s requirements and terms, to ensure our tourism services are safe.

This initiative will enable the almost 200,000 people working directly or indirectly in the tourism sector to have additional safety measures this season to perform their professional roles more safely.

05.COVID EXPRÉS TESTING NETWORK

The Balearic Islands Health Service has a network of COVID EXPRÉS test centres where tourists and residents can take the rapid antigen test upon arrival without prior appointment during the following opening times:


MALLORCA 

COVID EXPRÉS SON DURETA

Calle Andrea Doria, 55. 07014 - Palma. 

Seven days a week 8am-7.30pm.


COVID EXPRÉS INCA

Museu del Calçat, Avenida del General Luque. 07300 – Inca. 

Seven days a week 8am-7.30pm.


COVID EXPRÉS MANACOR

Vía Palma, 140. 07500 - Manacor.
Seven days a week 8am-7.30pm.


MENORCA 

UVAC Centro de Salud Dalt Sant Joan

Calle de Fornells, 107. 07701 - Maó. 

Seven days a week 12-1pm and 4-7pm.


UVAC Centro de Salud Canal Salat

C/ Sant Antoni Maria Claret, s/n 07760 - Ciutadella. 

Seven days a week 12-1pm and 4-7pm.


UVAC UBS Mercadal

Calle del Metge Camps, 17. 07740 - Mercadal. 

Seven days a week 12-1pm.


IBIZA 

COVID EXPRÉS HOSPITAL CAN MISSES

EDIFICIO/BUILDING J (old hospital, former A&E). Calle Corona s/n. 07800 - Ibiza
Monday-Friday, Saturday, Sunday and public holidays 09.00-2.00pm


FORMENTERA 

COVID EXPRÉS HOSPITAL DE FORMENTERA

Calle Venda des Brolls s/n. 07860 San Francisco Javier
Monday to Friday 9-10.15am and 7-8.45pm.

Saturday, Sunday and public holidays 9-11am.


You can also check the  COVID EXPRÉS POINTS here


What happens if I take the antibody test in the 48 hours after I arrive?


If the rapid antigen test is taken at an official public or private centre in the Balearic Islands, you must remain in QUARANTINE until a NEGATIVE result is obtained. If the result is POSITIVE, you must follow the instructions of the health authority. The quarantine period will not be classed as official sick leave.


You must send a photograph with the result of your test to the email address controlpuertosyaeropuertosib@ssib.es


Who covers the cost of the COVID-19 test when travelling as a tourist?


The cost of the test must be paid for by the passenger when the reason for travel is tourism.


06.COVID TESTS LICENSED CENTERS

List of centres authorised to provide PCR and lateral flow testing.

If visitors need a PCR or lateral flow antigen test in order to return to their country/region of origin, this link provides a list of locations that are available on each island.

Safe tourism in the Balearic Islands

Travelling safely

The Balearic Islands have a prestigious health network consisting of 11 public hospitals, an extensive range of primary care facilities, a renowned Blood and Tissue Bank Foundation (one of the best in Spain) and a network of prestigious private clinics. These bodies have their own research committees and include the Son Espases University Hospital, one of the country's leading hospitals, also housing the Faculty of Medicine since 2016.

The islands provide a safe environment, strategically located in the Mediterranean, offering the best services and equipped with the ideal infrastructure to welcome visitors

More info

Advice from travelsafe.spain

Travelling safely

More info

Infocovid

The INFOCOVID helpline is operated by medical emergency technicians and nurses from the COVID head office of the Balearic Islands Health Service. Call 900 100 971, or +34 871 120 130 if you are an overseas tourist

900 100 971

HEALTH ADVICE IN THE BALEARIC ISLANDS

More info

1

MALLORCA

MOBILITY

CURFEW

NO CURFEW

SOCIAL AND FAMILY GATHERINGS

INTERIORS

It's recommended Maximum 10 people

From any household

SOCIAL AND FAMILY GATHERINGS

Open air and beaches

IT'S RECOMMENDED MAXIMUM 15 PEOPLE

From any household

SHOPS AND LARGE RETAIL OUTLETS

CAPACITY

CAPACITY 100%

SHOPS AND LARGE RETAIL OUTLETS

CLOSING TIME

12AM

BARS AND RESTAURANTS

EXTERIOR

100% CAPACITY / 10 PEOPLE PER TABLE / MAXIMUM CAPACITY 250 PEOPLE

Smoking is not allowed

BARS I RESTAURANTS

INTERIOR

CAPACITY 50% / 6 PEOPLE PER TABLE / MAXIMUM CAPACITY 150 PEOPLE

BARS AND RESTAURANTS

CLOSING TIME

12AM

if permitted by municipal regulations

BEACHES

CLOSURE

FROM 12AM TO 6AM

1

FORMENTERA

MOBILITY

CURFEW

NO CURFEW

SOCIAL AND FAMILY GATHERINGS

INTERIORS

It's recommended Maximum 10 people

From any household

SOCIAL AND FAMILY GATHERINGS

Open air and beaches

IT'S RECOMMENDED MAXIMUM 15 PEOPLE

From any household

SHOPS AND LARGE RETAIL OUTLETS

CAPACITY

CAPACITY 100%

SHOPS AND LARGE RETAIL OUTLETS

CLOSING TIME

12AM

BARS AND RESTAURANTS

EXTERIOR

100% CAPACITY / 10 PEOPLE PER TABLE / MAXIMUM CAPACITY 250 PEOPLE

Smoking is not allowed

BARS I RESTAURANTS

INTERIOR

CAPACITY 50% / 6 PEOPLE PER TABLE / MAXIMUM CAPACITY 150 PEOPLE

BARS AND RESTAURANTS

CLOSING TIME

12AM

if permitted by municipal regulations

BEACHES

CLOSURE

FROM 12AM TO 6AM

1

IBIZA

MOBILITY

CURFEW

NO CURFEW

SOCIAL AND FAMILY GATHERINGS

INTERIORS

It's recommended Maximum 10 people

From any household

SOCIAL AND FAMILY GATHERINGS

Open air and beaches

IT'S RECOMMENDED MAXIMUM 15 PEOPLE

From any household

SHOPS AND LARGE RETAIL OUTLETS

CAPACITY

CAPACITY 100%

SHOPS AND LARGE RETAIL OUTLETS

CLOSING TIME

12AM

BARS AND RESTAURANTS

EXTERIOR

100% CAPACITY / 10 PEOPLE PER TABLE / MAXIMUM CAPACITY 250 PEOPLE

Smoking is not allowed

BARS I RESTAURANTS

INTERIOR

CAPACITY 50% / 6 PEOPLE PER TABLE / MAXIMUM CAPACITY 150 PEOPLE

BARS AND RESTAURANTS

CLOSING TIME

12AM

if permitted by municipal regulations

BEACHES

CLOSURE

FROM 12AM TO 6AM

1

MENORCA

MOBILITY

CURFEW

NO CURFEW

SOCIAL AND FAMILY GATHERINGS

INTERIORS

It's recommended Maximum 10 people

From any household

SOCIAL AND FAMILY GATHERINGS

Open air and beaches

IT'S RECOMMENDED MAXIMUM 15 PEOPLE

From any household

SHOPS AND LARGE RETAIL OUTLETS

CAPACITY

CAPACITY 100%

SHOPS AND LARGE RETAIL OUTLETS

CLOSING TIME

12AM

BARS AND RESTAURANTS

EXTERIOR

100% CAPACITY / 10 PEOPLE PER TABLE / MAXIMUM CAPACITY 250 PEOPLE

Smoking is not allowed

BARS I RESTAURANTS

INTERIOR

CAPACITY 50% / 6 PEOPLE PER TABLE / MAXIMUM CAPACITY 150 PEOPLE

BARS AND RESTAURANTS

CLOSING TIME

12AM

if permitted by municipal regulations

BEACHES

CLOSURE

FROM 12AM TO 6AM